Membership Assessment Criteria

Membership Assessment Criteria

The IMI recognises that some middle and senior managers are operating at a high level in the industry, which is not perhaps reflected in the qualifications they possess. Therefore In order to enable such individuals to gain the most appropriate grade of IMI membership we have introduced an alternative system to assess an individual’s true managerial level. This involves an assessment in current role, however it will take account of any relevant previous experience and is mapped into the current industry standards which are the Automotive Retail Management Standards (ARMS).

The assessment will take place at your place of work by our assessor, Jane Norbron. It involves a professional discussion supported by appropriate evidence, where necessary, and takes approximately 3 hours. The assessor is looking for people who are in a management role and demonstrate the breadth and balance of knowledge and skills to fulfil a complete management role not just a strength in one particular area.

It is recommended that you speak to Jane directly (details below) to gain a further insight of the process, discuss any questions or concerns and arrange a convenient appointment. 

To be considered for election to Fellow (FIMI) evidence of the following criteria applies

   • Minimum of 5 years experience in a qualifying senior management position 
     Example: Dealer Principal/Managing Director
   • Minimum of 80% of the assessment criteria at a Strategic Level 
     Example: Developing strategy for growth of the business and people, leadership,
     influence and innovation or contribution to the industry.

To be considered for election to Member (MIMI), evidence of the following criteria applies:

   • Evidence of a minimum of 3 years experience in a qualifying management position
     Example: Sales/Service Manager
   • Minimum of 80% of the assessment criteria at an Operational Level
     Example: Managing and maintaining the business and people on an operational basis,
     developing own management skills and professional development

Assessment Criteria for a Management Grading

Business Acumen

   • Develop a business plan that defines future direction, balances revenue streams and sets a budget with objectives and profit centre targets
   • Set key performance measures and a review process which tracks progress, analyses trend and variance and results in actions to sustain margins and deliver improvements
   • Identify opportunities to reduce costs, manage risks and explore ways to release value into the  business for investment and growth.

Commercial awareness

   • Drive sales by managing process, converting opportunities and balancing departmental operations to  grow turnover
   • Develop marketing plans using sound market intelligence to deliver relevant activity which is  evaluated and cost effective
   • Promote brand values, a responsible attitude and contribute to the professional image of the industry.

Customer Drive

   • Develop a culture that is geared to growing the customer value by understanding customer  expectations and delivering an experience that results in a loyal customer base
   • Establish ways to deliver standards that achieve customer satisfaction, retention and attract new customers
   • Promote continuous improvement by identifying inefficiencies and introducing systems to both correct and prevent the causes of customer complaints.

People Development

   • Establish a framework of policies and procedures to outline behaviour, protect employees and guide fair and balanced decisions
   • Attract, recruit and retain the best people fit for job purpose, operate appropriate reward &
remuneration schemes and invest in training to maintain a competent workforce
   • Manage performance through accountability, communication, motivation and regular performance review.

Legal Requirements

   • Understand responsibilities as a director, work with the shareholders and owners to protect the business from risks
   • Understand economic and market changes, the implications and their impact on the business
   • Exercise due diligence and ensure compliance with financial, health & safety, environmental, 
employment and consumer legal requirements.

For further information regarding the assessment process and cost please contact:
Jane Norbron - 07789 995885 or jane.norbron@lineone.net